Melingva

Privacy Policy

Last updated: August 2026 - Applies to melingva.com and the Melingva app

Short version: we collect only what is strictly necessary to run your learning sessions. No ads, no trackers, no third-party data sharing.

1. Who we are

Melingva is operated by the individual identified in our Legal Notice . We are the data controller for all personal data collected through melingva.com and the Melingva application.

Questions about your data? Reach us at melingva@proton.me.

2. Data we collect

We collect only what is necessary to provide the service:

Account data

Email address, first and last name, hashed password. Collected when you register.

Learning data

Words seen, review intervals, session history, and vocabulary progression. This is the core data that powers your spaced repetition schedule.

Billing data

Subscription status and payment reference (e.g. Stripe payment ID). We do not store card numbers or any payment instrument details.

3. Why we collect it

Providing the service

Running your learning sessions, calculating your spaced repetition schedule, and saving your progress. Legal basis: performance of a contract.

Billing and subscriptions

Managing your subscription, issuing invoices, and processing refunds. Legal basis: performance of a contract.

Security and fraud prevention

Detecting and preventing abuse. Legal basis: legitimate interest.

Legal obligations

Retaining billing records as required by French accounting law. Legal basis: legal obligation.

4. Data retention

Account and learning data are kept for as long as your account is active. If you delete your account, your personal data is deleted within 30 days. Billing records are retained for 10 years as required by French accounting law.

5. Third parties & tracking

We do not sell, share, or rent your personal data to any third party. We do not use advertising networks, analytics trackers, or social media pixels.

The only external service we interact with is Stripe, which processes payments on our behalf. When you subscribe, your payment details are entered directly on Stripe's interface and are never transmitted to or stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.

We do not use cookies for tracking or analytics. The only browser storage we use is for keeping you logged in (session token) and remembering your preferences (language, theme) - data that stays on your device and is never sent to third parties.

6. Your rights

Under the General Data Protection Regulation, you have the right to:

  • Access a copy of the data we hold about you
  • Correct inaccurate data
  • Delete your account and associated data
  • Restrict or object to processing
  • Receive your data in a portable format
  • Lodge a complaint with the CNIL at cnil.fr

To exercise any of these rights, email us at melingva@proton.me. We respond within 30 days.